Frequently Asked Questions
Everything you need to know about shopping with Freddo Toys.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Products must be in their original packaging to qualify for a full refund.
Are Freddo Toys products safe for children?
Yes, all our products undergo rigorous safety testing and meet or exceed ASTM and CE international safety standards for children's toys.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping costs and delivery times vary by location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payments like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.